We have built a small simple app for our clients to use to contact us.
It is available at CLICK HERE Apple Store

# Privacy Policy for Tow Service App

**Effective Date**: July 12, 2025

## Introduction
[Shaws’ Auto Service, INC] ("we", "us", or "our") operates the Tow Service mobile application ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App. We are committed to protecting your privacy and ensuring transparency.

## Data We Collect
The App collects the following personal information when you submit a tow request:
- **Customer Information**: Name, phone number.
- **Breakdown Details**: Breakdown address, tow-to address, business name (optional).
- **Vehicle Information**: Car year, make, model, color, plate number.
- **Photos**: Up to two photos selected via the iOS Photos library.

## How We Collect Data
- Data is entered manually by you through the App’s form.
- Photos are selected using the iOS Photos Picker, requiring your permission to access your photo library.

## How We Use Data
- The collected data is used solely to process your tow request.
- When you submit a request, the App compiles the data and photos into an email sent to our driver’s email ([Naibdraconis AT gmail.com]) using Apple’s Mail services.
- No data is stored by the App after submission; it is processed on-device and sent via email.

## Data Sharing
- We do not share your personal information with third parties.
- Data is sent only to our business email for tow request processing.

## Data Retention
- The App does not store your data after the email is sent.
- Emails received by us are retained as business records per applicable laws. Contact us to request deletion of your data from our email records.

## User Rights
- You can contact us at [ TOW at shawsautoservice.com] to request access, correction, or deletion of your data.
- You control photo access permissions via iOS settings (Settings > Privacy & Security > Photos).

## Security
- Data is processed securely on-device using Apple’s frameworks.
- Email transmission uses Apple’s Mail services, subject to Apple’s privacy practices.

## Children’s Privacy
- The App is not intended for users under 13. We do not knowingly collect data from children.

## Changes to This Policy
- We may update this policy to reflect changes in our practices or legal requirements.
- Updates will be posted on this page, and we’ll notify you via email or in-app notice if significant changes occur.

## Contact Us
For questions or to exercise your data rights, contact us at:
- Email: [info AT shawsautoservice.com]
- [Optional: Add business address or phone if applicable]

Last updated: July 12, 2025

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Mail to:  tow AT  shawsautoservice.com